Knowledge & Insights

Car Shipping Made Easy: Understanding Your Transportation Options

  1. Door-to-Door Our team will collect your vehicle from your address and transport it to the port for loading. We will also ensure safe and secure delivery to your final destination, eliminating the need for you to retrieve it at the port.
  2. Door-to-Port Our team will pick up your vehicle from your specified address and deliver it to the port. Upon arrival at the port, the recipient will be responsible for arranging collection themselves.
  3. Port-to-Port The vehicle’s owner will be responsible for arranging transportation to the designated port. Once it reaches the port, the recipient will need to collect it from the local port themselves.
  4. Port-to-Door The vehicle’s owner will handle the arrangements and send it to the specified port. After it arrives at the port, we will take care of the safe and secure delivery to your designated doorstep.

Preparing Your Vehicle for a Smooth Shipping Experience

What document is needed for customs clearance?


When is the closing date for bookings?

Closing time is 5 days before the ETA of the vessel (excluding Sundays and Public Holidays)

What do I need to do before shipping my car?

Perform any necessary maintenance (Tire pressure, Battery charge-OK). And 30% of the fuel tank is enough to drive on and off the vessel so as to sufficiently deliver at your destination address.

How do I know when my car is ready to be picked up or received?

The agent or representative will contact you as soon as the car is ready or upon collection of the car, which can be self-collected from the Port or delivered to your doorstep (additional rates may apply).

What is the ETA, ETD, or the Sailing/Shipping date?

The Sailing Schedule’s ETA/ETD is tentative and subject to changes depending on the car’s allocated carriage area/ station availability, and weather conditions.

Can I put my personal belongings inside the vehicle?

Yes, you may put your personal belongings inside the car without any charges, but you must inform us early before the booking date closes.

Can I claim for any loss of my personal belongings inside the car?

All personal belongings are at “Owner Risk”. Carriers or agents cannot be held responsible for any losses or damages that occurred during the transit.

Can I put high-value belongings inside the car?

High-value items are discouraged, such as gold or high-value items, because the insurance won’t cover them against theft or loss.

Does marine insurance cover all damages to my car?

Marine insurance only covers during the transit – based on the value of the car and the specific amount based on the insurance coverage, which may be limited according to both the insurer and the insured.

What happens if my car is damaged (interior or exterior)?

The agents cannot be held responsible including any broken items or missing accessories, parts, dents, scratches and any damage related to the engine, transmission, wiring & etc. For additional insurance coverage, the car owner needs to request or enquire with the agent or carrier.

How to know my car’s condition before and after shipping?

Please, take a walkabout to note preexisting damage to the exterior, (dents, scratches, discolouration, paint chips, etc.) and provide information or a copy for the handler and for your own reference too.

What happens if I cancel my booking?

Cancellations made after booking will be charged (%) according to the terms & conditions.

If you have any enquiries, you can visit us at Arkod Smart Logitech

Knowledge & Insights

From Shelf to Doorstep: Elevate Customer Experience with Our Pick & Pack

We work primarily for entrepreneurs, small to medium-sized businesses, and e-commerce sellers in Malaysia. The company provides online logistics services to connect with customers and suppliers, offering inventory management solutions, efficiency in delivery, and fulfilment services.

Real-time Tracking: The system allows businesses to track their inventory in real-time, providing accurate and up-to-date information on stock levels, locations, and movements.

Automated Reordering: The system can automatically generate purchase orders or restock alerts when inventory levels fall below a predefined threshold, ensuring businesses never run out of essential items.

Centralized Data: All inventory data is centralized, allowing businesses to have a unified view of their stock across multiple locations or sales channels.

Forecasting and Demand Planning: The system can analyze historical data and sales trends to provide valuable insights for demand forecasting, helping businesses make informed inventory decisions.

Cost Optimization: By having better control over their inventory, businesses can reduce carrying costs, minimize wastage, and improve cash flow.

Supplier Integration: The system can be integrated with suppliers’ systems, enabling seamless communication and coordination for timely deliveries and restocking.

Reports and Analytics: Businesses can access detailed reports and analytics to gain insights into inventory performance, turnover rates, and overall efficiency.

Try Our Service Now!

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Knowledge & Insights

Food & Beverage – Pick & Pack

Are you a food and beverage supplier looking for a seamless solution to optimize your logistics and enhance customer satisfaction? Look no further! Arkod Smart Logitech is here to revolutionize the way you handle your dry-packed products.

Streamlined Inventory Management: Keep track of your inventory like never before! Our inventory management system gives you real-time insights into stock levels, expiry dates, and more, allowing you to make informed decisions.

Added Value for Your Business: Focus on growing your food and beverage business, while we take care of the logistics. Our Pick & Pack service offers reduced operational costs, optimized order processing, and improved order accuracy.

Customised Packaging: From snacks to spices, we know every product deserves the perfect packaging. We offer you a packaging design that not only safeguards your items but also showcases your brand’s uniqueness.

Customer-Centric Approach: Your customers’ satisfaction is our priority. With Arkod, you can offer flexible shipping options, accurate tracking, and reliable delivery times.

Scale Up with Confidence: As your business flourishes, our services adapt. Whether you’re introducing new products, expanding to new markets, or ramping up production, Arkod’s scalable solutions grow alongside you.

Compliance & Quality Assurance: We understand that the food and beverage industry is governed by strict regulations. With Arkod, rest assured that your products are handled with the utmost care and adhere to all regulatory standards.

Secure Warehousing: Our room-temperature warehousing ensures your dry-packed items are stored in optimal conditions, maintaining their quality until they reach your customers’ destination.

Join hands with Arkod Smart Logitech today and elevate your food and beverage business to new heights of efficiency and customer satisfaction. Let us handle the logistics, while you focus on delighting your taste buds! Ready to redefine your food and beverage logistics? Try our service today to learn how Arkod can be your partner in success!


Knowledge & Insights

Electronic Goods – Pick & Pack

Welcome to Arkod Smart Logitech, your gateway to an electrifying and seamless e-commerce experience!

As a seller of electronic and gadget products, we understand the importance of a smooth and efficient fulfilment process. Here’s how Arkod can assist you in elevating your electronic and gadget business:

Reliable Fulfillment: Our fulfilment centres are equipped to process and ship your electronic and gadget products, ensuring delighted customers receive their orders in no time.

Safe & Secure Packaging: Rest assured that your electronic and gadget products will be expertly packed with the utmost care, ensuring they reach your customers in perfect condition, enhancing your brand’s reputation for quality.

Real-Time Inventory Management: Our sophisticated inventory management system ensures accurate stock levels, allowing you to manage your electronic and gadget products effortlessly, never missing a sale.

Customization & Branding: Elevate your brand identity with customized packaging and branded inserts, creating a memorable unboxing experience that resonates with your customers.

Hassle-Free Returns: In the rare event of returns, our streamlined process ensures a hassle-free experience for both you and your customers, building trust and loyalty in your electronic and gadget brand.

Data-Driven Insights: Leverage our data analytics to gain valuable insights into customer preferences, trends, and purchasing behaviour, empowering you to make informed business decisions.

Cost-Effective Solutions: Our fulfilment services are designed to optimize costs, allowing you to invest in innovative electronic and gadget products that captivate your target audience.

With Arkod Smart Logitech as your fulfilment partner, you can focus on innovating cutting-edge electronic and gadget products while we handle the logistics with precision and care. Together, let’s electrify the world with your exciting range of electronic marvels! Partner with us now, and watch your business soar to new heights!


Knowledge & Insights

Health & Cosmetics – Pick & Pack

Welcome to Arkod Smart Logitech, your gateway to a healthier and more beautiful business!

As a seller of health & beauty products, we know how essential it is to create an attractive and seamless experience for your customers. Here’s how Arkod can assist you in flourishing your health & beauty business:

Secure Fulfillment: Our top-notch fulfilment services ensure that your health & beauty products are processed and delivered swiftly, giving your customers the joy of receiving their favourite items promptly.

Beauty Inventory Optimization: With our smart inventory management system, you’ll never have to worry about running out of stock. Keep your shelves full and your customers satisfied.

Customizable Packaging: Create a lasting impression with branded and eco-friendly packaging that aligns with your health & beauty philosophy, making unboxing an enchanting experience.

Hassle-Free Returns: In the rare case of returns, our streamlined process ensures a stress-free experience for both you and your customers, reflecting your commitment to their satisfaction.

Beauty Data Insights: Leverage our data-driven insights to understand your customers better, identify trends, and make informed business decisions that keep your health & beauty brand ahead of the curve.

Quality & Safety Assurance Rest assured that your health & beauty products are handled with the utmost care, ensuring their quality and safety throughout the fulfilment process.

Cost-Effective Solutions Our fulfilment services are designed to optimize costs, allowing you to invest in the development of high-quality health & beauty products that resonate with your customers.

Choose Arkod Smart Logitech as your health & beauty fulfilment partner, and together, we’ll radiate the beauty and wellness of your brand to the world. With our seamless services, you can focus on crafting transformative health & beauty products that inspire confidence and well-being in your customer.


Knowledge & Insights

Sport & Recreational Products – Pick & Pack

Arkod Smart Logitech is your winning teammate in the sports and recreational products arena, providing top-notch fulfilment services that score big with your customers!

Here’s how we can assist sellers of sports and recreational products, making it an irresistible game-changer for your business:

Seamless Order Fulfillment: Sit back and let us handle the game plan for your order fulfilment. From picking and packing to shipping, we ensure every play is executed flawlessly.

Inventory Optimization: Our advanced inventory management system keeps your sports products in check, ensuring you never run out of stock during peak seasons.

Reliable Shipping: With our network of reliable shipping partners, your customers will enjoy speedy deliveries that keep them in the game and coming back for more.

Customized Packaging: Elevate your brand with custom packaging options. We can create branded boxes and inserts that add a personal touch to your sports and recreational products.

Hassle-Free Returns: We handle returns with finesse, ensuring smooth and hassle-free processes for both you and your customers.

Data-Driven Insights: Stay ahead of the competition with valuable data and analytics. Our insights help you strategize for success and optimize your sports product offerings.

Cost-Effective Solutions: Arkod Smart Logitech provides cost-effective fulfilment services, helping you keep your operational costs in check while delivering exceptional service.

By partnering with Arkod Smart Logitech, your sports and recreational products business can outperform the competition and win the hearts of customers worldwide. Stay ahead in the game with our unparalleled fulfilment services and focus on what matters most – growing your sports business and delighting customers with each winning play!


Knowledge & Insights

Apparel – Pick & Pack

Arkod Smart Logitech is your ultimate partner in apparel product fulfilment services, designed to elevate your business to new heights!

With our seamless and efficient fulfilment solutions, we take care of all the nitty-gritty details, allowing you to focus on what you do best – creating stunning apparel and delighting your customers. Here’s how we can assist apparel sellers like you:

Stress-Free Order Fulfillment

Say goodbye to the hassles of packing and shipping! Our expert team handles the entire order fulfilment process, ensuring every package is prepared with care and delivered to your customers promptly.

Swift Inventory Management

Our advanced inventory management system keeps track of your apparel stock in real time, enabling you to restock at the right time and avoid costly shortages.

Streamlined Shipping

We collaborate with top logistics providers to ensure smooth and timely shipping, providing your customers with a delightful unboxing experience.

Custom Packaging Options

Stand out from the crowd with personalized packaging solutions. We can create branded boxes and inserts that reflect your apparel’s unique identity.

Hassle-Free Returns Handling

In the rare event of returns, we manage the process efficiently, maintaining customer satisfaction and preserving your brand’s reputation.

Data-Driven Insights

Access valuable data and analytics to gain deep insights into your apparel business’s performance, allowing you to make data-backed decisions for future growth.

Cost-Effective Solutions

Our fulfilment services are designed to optimize costs, providing you with competitive pricing that maximizes your profits.

Outstanding Customer Support

Our dedicated support team is always here to assist you. We prioritize customer satisfaction and ensure every query is addressed promptly.

Join Arkod Smart Logitech today, and let our fulfilment services elevate your apparel business to new heights. Delight your customers with seamless experiences, while we handle the logistics behind the scenes. Experience the difference with Arkod Smart Logitech – the perfect fit for your apparel brand!


Knowledge & Insights

Start Your Dream Business in Malaysia – A Simple Step-by-Step Guide

Launching your entrepreneurial journey and starting a business in Malaysia is an exciting time! If you’re unsure about how to begin, this guide will walk you through the necessary steps to get your business up and running. Before anything else, spend time narrowing down your business idea, conducting market research, and creating a simple one-page business plan. Get feedback from potential customers to refine your concept and consider opportunities to test your product or service before the official launch.

Next, find a suitable location for your business if needed, and proceed to name your business and register it with the authorities through SSM (Suruhanjaya Syarikat Malaysia). Choose the appropriate business registration type, such as a sole proprietorship, partnership, or company, based on your needs and preferences.

Afterward, open a bank account for your business, obtain the necessary licenses and permits, and register with agencies like SOCSO, LHDN, EPF, and HRDF, depending on the number of employees you plan to hire. Once you’ve taken care of the official requirements, it’s time to build out your business by acquiring necessary equipment, hiring staff, and setting up your website.

The final step is to promote your business in Malaysia through marketing and outreach strategies such as SEO, email lists, social media, and possibly advertising. Remember, starting a business may involve various challenges, but with proper guidance and perseverance, you can successfully navigate the process and embark on a rewarding entrepreneurial journey in Malaysia.

Charbonneau, E. (2021, April 21). How to Start a Business in Malaysia. Retrieved 2023, July 28, from

Knowledge & Insights

Incoterms 2020 Explained: A Comprehensive Guide to International Trade

When engaging in international trade, it is crucial to have a clear understanding of the terms and conditions that govern the responsibilities and risks between buyers and sellers. Incoterms (International Commercial Terms), developed and maintained by the International Chamber of Commerce (ICC), provide a standardized set of rules that define these obligations. In this blog post, we will delve into the essential aspects of Incoterms 2020, exploring how they impact global trade and help ensure smooth and transparent transactions.

What are Incoterms?
Incoterms are a set of three-letter trade terms that facilitate smooth communication and transaction processes between importers and exporters. The latest version, Incoterms 2020, defines the responsibilities of both parties, clarifying who is responsible for various stages of the shipment and when the risk transfers from the seller to the buyer.

Key Changes in Incoterms 2020:
Incoterms 2020 brought about several crucial updates from its predecessor, Incoterms 2010. Some of the notable changes include:
• Incorporation of Bill of Lading with FCA: In Incoterms 2010, Free Carrier (FCA) could be used for any mode of transport. However, in Incoterms 2020, FCA includes the option to issue a Bill of Lading, making it more suitable for maritime transport.
• DAT to DPU: Delivered at Terminal (DAT) was changed to Delivered at Place Unloaded (DPU) to better reflect the unloading location, which may not necessarily be a terminal.
• Security Requirements: Security-related clearances and obligations have been strengthened in Incoterms 2020 to address the evolving global security landscape.

An Overview of Incoterms® 2020: Understanding 11 TradeTerms, Including 7 Suitable for Any Mode of Transport.

1. EXW – Ex-Works or Ex-Warehouse
In this trade term, the seller makes the goods available to the buyer at the seller’s premises or another specified location, such as a factory or warehouse. The seller is not responsible for loading the goods onto any collection vehicle or handling export clearances, if applicable.

2. FCA – Free Carrier
Under FCA, the seller delivers the goods to the carrier or a person nominated by the buyer at the seller’s premises or another designated location. It is crucial to specify the exact point within the named place of delivery, as the risk transfers to the buyer at that specific point.

3. FAS – Free Alongside Ship
When using FAS, the seller’s responsibility ends when the goods are placed alongside the vessel nominated by the buyer at the named port of shipment. The risk of loss or damage to the goods transfers to the buyer at this point, and the buyer assumes all costs from thereon.

4. FOB – Free On Board
FOB entails the seller delivering the goods on board the vessel nominated by the buyer at the named port of shipment or procuring goods already delivered to the vessel. The risk of loss or damage to the goods shifts to the buyer once the goods are on board the vessel, and the buyer becomes responsible for all costs after this point.

5. CFR – Cost and Freight
Under CFR, the seller is responsible for delivering the goods on board the vessel or procuring goods already delivered to the vessel. The risk of loss or damage to the goods transfers when the products are on board the vessel. Additionally, the seller must contract for and cover the costs and freight required to bring the goods to the named port of destination.

6. CIF – Cost, Insurance and Freight
Similar to CFR, CIF involves the seller delivering the goods on board the vessel or procuring goods already delivered to the vessel. The risk of loss or damage to the goods transfers when the products are on the ship. However, in addition to covering costs and freight, the seller is also responsible for insuring the goods during the carriage.

7. CPT – Carriage Paid To
With CPT, the seller delivers the goods to the carrier or another nominated person at an agreed place, if specified in the agreement. The seller must also bear the costs of carriage necessary to bring the goods to the named destination.

8. CIP – Carriage and Insurance Paid To
CIP carries the same responsibilities as CPT, with the added provision of insurance against the buyer’s risk of loss or damage during the carriage. The seller, however, is required to obtain only minimum insurance coverage, and any additional insurance desired by the buyer must be arranged expressly.

9. DAP – Delivered At Place
Under DAP, the seller delivers the goods to the buyer at the named place of destination, ready for unloading from the arriving means of transport. The seller assumes all risks involved in bringing the goods to the named place.

10. DPU – Delivered At Place Unloaded (replaces Incoterm® 2010 DAT)
DPU is a replacement for the former Incoterm® DAT (Delivered At Terminal). Here, the seller delivers the goods at the named place of destination, once they are unloaded and made available to the buyer. The seller bears all risks related to bringing and unloading the goods at the named destination.

11. DDP – Delivered Duty Paid
DDP places the full responsibility on the seller, who must deliver the goods at the named destination, cleared for import, and ready for unloading from the arriving means of transport. The seller is responsible for all costs and risks involved, including clearing customs for both export and import, paying any applicable duties, and completing all customs formalities.

Selecting the Right Incoterm:
Choosing the appropriate Incoterm is crucial, as it directly impacts the cost, risk, and responsibility borne by both parties. Factors to consider when selecting an Incoterm include the nature of the goods, the mode of transport, the destination country’s regulations, and the level of trust between the buyer and seller.

Benefits of Using Incoterms 2020:
Using Incoterms 2020 offers numerous advantages to businesses engaged in international trade:
• Clear Responsibilities: Incoterms clearly outline the obligations of both parties, reducing misunderstandings and disputes.
• Risk Allocation: The terms define the point at which the risk of loss or damage shifts from the seller to the buyer, enabling better risk management.
• International Consistency: Incoterms provide a globally recognized standard for trade practices, promoting consistency in cross-border transactions.
• Cost Estimation: Businesses can more accurately calculate costs associated with transportation, insurance, and other trade-related expenses.

Incoterms 2020 plays a fundamental role in facilitating international trade by providing a common language for buyers and sellers to define their responsibilities. Understanding these trade terms is crucial for ensuring smooth and transparent transactions while mitigating risks. By incorporating the appropriate Incoterm into their contracts, businesses can streamline their operations and focus on expanding their presence in the global marketplace.

Thompson, B. (2020, January 20). Incoterms 2020 explained: The complete guide. Retrieved from

Knowledge & Insights

Surviving the OPEC Oil Cut: Innovative Strategies for Businesses to Cope with Rising Costs

Our recent post talks about the impact of OPEC’s decision on the logistics industry and how businesses are adapting to the new reality of higher fuel prices. Businesses across various industries are likely to experience rising costs as a result. However, there are several ways that industry and business owners can cope with this impact and mitigate the effects on their bottom line. From finding alternative energy sources to negotiating better rates with suppliers, businesses have options to reduce their dependence on oil and stay competitive in the face of rising costs. In this article, we’ll explore some of the strategies that businesses can consider to cope with the impact of OPEC’s decision to cut oil production.

Negotiate better rates with suppliers: Business owners can also negotiate better rates with their oil suppliers to offset some of the rising costs. This can involve exploring different suppliers or purchasing in bulk to secure better pricing. A manufacturing company may explore different suppliers and negotiate pricing to secure better rates for their oil purchases. Additionally, they can purchase in bulk to take advantage of volume discounts. For example, a company like Coca-Cola may negotiate directly with oil suppliers to secure better pricing for the diesel fuel used to transport their products.

Pass on costs to customers: Finally, businesses may need to pass on the rising costs of oil to their customers through price increases. While this may be difficult to do in a competitive market, it may be necessary to maintain profitability and stay in business. A retailer may need to raise prices on products to account for increased transportation costs resulting from rising oil prices. For example, a grocery store may increase prices on certain products to offset the higher cost of transporting those goods from the warehouse to the store. Similarly, a restaurant may adjust menu prices to account for higher delivery costs from suppliers.

Increase fuel efficiency. Another option is to fuel efficiency in vehicles and equipment to reduce overall fuel consumption. This can be achieved through measures such as better maintenance, route optimization, and upgrading to more fuel-efficient vehicles. A trucking company can implement better route planning and scheduling to avoid unnecessary miles driven and reduce fuel consumption. Additionally, they can maintain their fleet regularly to ensure engines are running at peak efficiency and upgrade their vehicles to more fuel-efficient models. For example, the company UPS has invested in a fleet of vehicles that use compressed natural gas (CNG) and has also implemented routing technology to optimize their delivery routes, which has resulted in a significant reduction in fuel consumption.

Find alternative energy sources. One solution is to find alternative energy sources that can replace oil, such as renewable energy or natural gas. This can help reduce dependence on oil and provide a more sustainable energy source for logistics and transportation. A logistics company may explore the use of electric or hybrid vehicles for transportation or even consider utilizing biodiesel or ethanol fuel as an alternative to traditional gasoline or diesel fuel. For example, FedEx has incorporated hybrid-electric delivery vans into their fleet and plans to replace all of their delivery trucks with electric vehicles in the coming years. Similarly, Amazon has pledged to use 100% renewable energy by 2025 and has already invested in wind and solar energy projects to power their warehouses and data centres.

Additionally, with Arkod Smart Logitech, we are committed to fulfilling business owners’ logistics issues and always staying ahead through the latest news, technology and innovative solution. We provide a greater price with flexibility offerings, discounts, cashback and more exciting promotions!  👉 Try out our service now! 🤩 

Overall, the impact of OPEC’s decision to cut oil production will depend on various factors, including the size of a business, the industry it operates in, and the level of dependence on oil. Finding alternative energy sources, improving fuel efficiency, negotiating better rates with suppliers, and passing on costs to customers are some strategies that businesses can consider to mitigate the impact of rising oil costs.