Knowledge & Insights

Car Shipping Made Easy: Understanding Your Transportation Options

  1. Door-to-Door Our team will collect your vehicle from your address and transport it to the port for loading. We will also ensure safe and secure delivery to your final destination, eliminating the need for you to retrieve it at the port.
  2. Door-to-Port Our team will pick up your vehicle from your specified address and deliver it to the port. Upon arrival at the port, the recipient will be responsible for arranging collection themselves.
  3. Port-to-Port The vehicle’s owner will be responsible for arranging transportation to the designated port. Once it reaches the port, the recipient will need to collect it from the local port themselves.
  4. Port-to-Door The vehicle’s owner will handle the arrangements and send it to the specified port. After it arrives at the port, we will take care of the safe and secure delivery to your designated doorstep.

Preparing Your Vehicle for a Smooth Shipping Experience

What document is needed for customs clearance?


When is the closing date for bookings?

Closing time is 5 days before the ETA of the vessel (excluding Sundays and Public Holidays)

What do I need to do before shipping my car?

Perform any necessary maintenance (Tire pressure, Battery charge-OK). And 30% of the fuel tank is enough to drive on and off the vessel so as to sufficiently deliver at your destination address.

How do I know when my car is ready to be picked up or received?

The agent or representative will contact you as soon as the car is ready or upon collection of the car, which can be self-collected from the Port or delivered to your doorstep (additional rates may apply).

What is the ETA, ETD, or the Sailing/Shipping date?

The Sailing Schedule’s ETA/ETD is tentative and subject to changes depending on the car’s allocated carriage area/ station availability, and weather conditions.

Can I put my personal belongings inside the vehicle?

Yes, you may put your personal belongings inside the car without any charges, but you must inform us early before the booking date closes.

Can I claim for any loss of my personal belongings inside the car?

All personal belongings are at “Owner Risk”. Carriers or agents cannot be held responsible for any losses or damages that occurred during the transit.

Can I put high-value belongings inside the car?

High-value items are discouraged, such as gold or high-value items, because the insurance won’t cover them against theft or loss.

Does marine insurance cover all damages to my car?

Marine insurance only covers during the transit – based on the value of the car and the specific amount based on the insurance coverage, which may be limited according to both the insurer and the insured.

What happens if my car is damaged (interior or exterior)?

The agents cannot be held responsible including any broken items or missing accessories, parts, dents, scratches and any damage related to the engine, transmission, wiring & etc. For additional insurance coverage, the car owner needs to request or enquire with the agent or carrier.

How to know my car’s condition before and after shipping?

Please, take a walkabout to note preexisting damage to the exterior, (dents, scratches, discolouration, paint chips, etc.) and provide information or a copy for the handler and for your own reference too.

What happens if I cancel my booking?

Cancellations made after booking will be charged (%) according to the terms & conditions.

If you have any enquiries, you can visit us at Arkod Smart Logitech

Knowledge & Insights

From Shelf to Doorstep: Elevate Customer Experience with Our Pick & Pack

We work primarily for entrepreneurs, small to medium-sized businesses, and e-commerce sellers in Malaysia. The company provides online logistics services to connect with customers and suppliers, offering inventory management solutions, efficiency in delivery, and fulfilment services.

Real-time Tracking: The system allows businesses to track their inventory in real-time, providing accurate and up-to-date information on stock levels, locations, and movements.

Automated Reordering: The system can automatically generate purchase orders or restock alerts when inventory levels fall below a predefined threshold, ensuring businesses never run out of essential items.

Centralized Data: All inventory data is centralized, allowing businesses to have a unified view of their stock across multiple locations or sales channels.

Forecasting and Demand Planning: The system can analyze historical data and sales trends to provide valuable insights for demand forecasting, helping businesses make informed inventory decisions.

Cost Optimization: By having better control over their inventory, businesses can reduce carrying costs, minimize wastage, and improve cash flow.

Supplier Integration: The system can be integrated with suppliers’ systems, enabling seamless communication and coordination for timely deliveries and restocking.

Reports and Analytics: Businesses can access detailed reports and analytics to gain insights into inventory performance, turnover rates, and overall efficiency.

Try Our Service Now!

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Knowledge & Insights

Food & Beverage – Pick & Pack

Are you a food and beverage supplier looking for a seamless solution to optimize your logistics and enhance customer satisfaction? Look no further! Arkod Smart Logitech is here to revolutionize the way you handle your dry-packed products.

Streamlined Inventory Management: Keep track of your inventory like never before! Our inventory management system gives you real-time insights into stock levels, expiry dates, and more, allowing you to make informed decisions.

Added Value for Your Business: Focus on growing your food and beverage business, while we take care of the logistics. Our Pick & Pack service offers reduced operational costs, optimized order processing, and improved order accuracy.

Customised Packaging: From snacks to spices, we know every product deserves the perfect packaging. We offer you a packaging design that not only safeguards your items but also showcases your brand’s uniqueness.

Customer-Centric Approach: Your customers’ satisfaction is our priority. With Arkod, you can offer flexible shipping options, accurate tracking, and reliable delivery times.

Scale Up with Confidence: As your business flourishes, our services adapt. Whether you’re introducing new products, expanding to new markets, or ramping up production, Arkod’s scalable solutions grow alongside you.

Compliance & Quality Assurance: We understand that the food and beverage industry is governed by strict regulations. With Arkod, rest assured that your products are handled with the utmost care and adhere to all regulatory standards.

Secure Warehousing: Our room-temperature warehousing ensures your dry-packed items are stored in optimal conditions, maintaining their quality until they reach your customers’ destination.

Join hands with Arkod Smart Logitech today and elevate your food and beverage business to new heights of efficiency and customer satisfaction. Let us handle the logistics, while you focus on delighting your taste buds! Ready to redefine your food and beverage logistics? Try our service today to learn how Arkod can be your partner in success!


Knowledge & Insights

Electronic Goods – Pick & Pack

Welcome to Arkod Smart Logitech, your gateway to an electrifying and seamless e-commerce experience!

As a seller of electronic and gadget products, we understand the importance of a smooth and efficient fulfilment process. Here’s how Arkod can assist you in elevating your electronic and gadget business:

Reliable Fulfillment: Our fulfilment centres are equipped to process and ship your electronic and gadget products, ensuring delighted customers receive their orders in no time.

Safe & Secure Packaging: Rest assured that your electronic and gadget products will be expertly packed with the utmost care, ensuring they reach your customers in perfect condition, enhancing your brand’s reputation for quality.

Real-Time Inventory Management: Our sophisticated inventory management system ensures accurate stock levels, allowing you to manage your electronic and gadget products effortlessly, never missing a sale.

Customization & Branding: Elevate your brand identity with customized packaging and branded inserts, creating a memorable unboxing experience that resonates with your customers.

Hassle-Free Returns: In the rare event of returns, our streamlined process ensures a hassle-free experience for both you and your customers, building trust and loyalty in your electronic and gadget brand.

Data-Driven Insights: Leverage our data analytics to gain valuable insights into customer preferences, trends, and purchasing behaviour, empowering you to make informed business decisions.

Cost-Effective Solutions: Our fulfilment services are designed to optimize costs, allowing you to invest in innovative electronic and gadget products that captivate your target audience.

With Arkod Smart Logitech as your fulfilment partner, you can focus on innovating cutting-edge electronic and gadget products while we handle the logistics with precision and care. Together, let’s electrify the world with your exciting range of electronic marvels! Partner with us now, and watch your business soar to new heights!


Knowledge & Insights

Health & Cosmetics – Pick & Pack

Welcome to Arkod Smart Logitech, your gateway to a healthier and more beautiful business!

As a seller of health & beauty products, we know how essential it is to create an attractive and seamless experience for your customers. Here’s how Arkod can assist you in flourishing your health & beauty business:

Secure Fulfillment: Our top-notch fulfilment services ensure that your health & beauty products are processed and delivered swiftly, giving your customers the joy of receiving their favourite items promptly.

Beauty Inventory Optimization: With our smart inventory management system, you’ll never have to worry about running out of stock. Keep your shelves full and your customers satisfied.

Customizable Packaging: Create a lasting impression with branded and eco-friendly packaging that aligns with your health & beauty philosophy, making unboxing an enchanting experience.

Hassle-Free Returns: In the rare case of returns, our streamlined process ensures a stress-free experience for both you and your customers, reflecting your commitment to their satisfaction.

Beauty Data Insights: Leverage our data-driven insights to understand your customers better, identify trends, and make informed business decisions that keep your health & beauty brand ahead of the curve.

Quality & Safety Assurance Rest assured that your health & beauty products are handled with the utmost care, ensuring their quality and safety throughout the fulfilment process.

Cost-Effective Solutions Our fulfilment services are designed to optimize costs, allowing you to invest in the development of high-quality health & beauty products that resonate with your customers.

Choose Arkod Smart Logitech as your health & beauty fulfilment partner, and together, we’ll radiate the beauty and wellness of your brand to the world. With our seamless services, you can focus on crafting transformative health & beauty products that inspire confidence and well-being in your customer.


Knowledge & Insights

Apparel – Pick & Pack

Arkod Smart Logitech is your ultimate partner in apparel product fulfilment services, designed to elevate your business to new heights!

With our seamless and efficient fulfilment solutions, we take care of all the nitty-gritty details, allowing you to focus on what you do best – creating stunning apparel and delighting your customers. Here’s how we can assist apparel sellers like you:

Stress-Free Order Fulfillment

Say goodbye to the hassles of packing and shipping! Our expert team handles the entire order fulfilment process, ensuring every package is prepared with care and delivered to your customers promptly.

Swift Inventory Management

Our advanced inventory management system keeps track of your apparel stock in real time, enabling you to restock at the right time and avoid costly shortages.

Streamlined Shipping

We collaborate with top logistics providers to ensure smooth and timely shipping, providing your customers with a delightful unboxing experience.

Custom Packaging Options

Stand out from the crowd with personalized packaging solutions. We can create branded boxes and inserts that reflect your apparel’s unique identity.

Hassle-Free Returns Handling

In the rare event of returns, we manage the process efficiently, maintaining customer satisfaction and preserving your brand’s reputation.

Data-Driven Insights

Access valuable data and analytics to gain deep insights into your apparel business’s performance, allowing you to make data-backed decisions for future growth.

Cost-Effective Solutions

Our fulfilment services are designed to optimize costs, providing you with competitive pricing that maximizes your profits.

Outstanding Customer Support

Our dedicated support team is always here to assist you. We prioritize customer satisfaction and ensure every query is addressed promptly.

Join Arkod Smart Logitech today, and let our fulfilment services elevate your apparel business to new heights. Delight your customers with seamless experiences, while we handle the logistics behind the scenes. Experience the difference with Arkod Smart Logitech – the perfect fit for your apparel brand!


Announcements Greetings News

Celebrating our Internship Appreciation Dinner🎉

It’s been an incredible journey filled with creativity, dedication, and growth. We’re proud of each intern’s contributions and accomplishments during their time with us. As the internship comes to an end, we’re excited to see how each of you will continue to shine in your future endeavours 🌟

Join our internship programme by sending your resume to and find out more info here!

Knowledge & Insights

Start Your Dream Business in Malaysia – A Simple Step-by-Step Guide

Launching your entrepreneurial journey and starting a business in Malaysia is an exciting time! If you’re unsure about how to begin, this guide will walk you through the necessary steps to get your business up and running. Before anything else, spend time narrowing down your business idea, conducting market research, and creating a simple one-page business plan. Get feedback from potential customers to refine your concept and consider opportunities to test your product or service before the official launch.

Next, find a suitable location for your business if needed, and proceed to name your business and register it with the authorities through SSM (Suruhanjaya Syarikat Malaysia). Choose the appropriate business registration type, such as a sole proprietorship, partnership, or company, based on your needs and preferences.

Afterward, open a bank account for your business, obtain the necessary licenses and permits, and register with agencies like SOCSO, LHDN, EPF, and HRDF, depending on the number of employees you plan to hire. Once you’ve taken care of the official requirements, it’s time to build out your business by acquiring necessary equipment, hiring staff, and setting up your website.

The final step is to promote your business in Malaysia through marketing and outreach strategies such as SEO, email lists, social media, and possibly advertising. Remember, starting a business may involve various challenges, but with proper guidance and perseverance, you can successfully navigate the process and embark on a rewarding entrepreneurial journey in Malaysia.

Charbonneau, E. (2021, April 21). How to Start a Business in Malaysia. Retrieved 2023, July 28, from


Happy Sarawak Day 2023!

Today, we celebrate 60 years of Sarawak’s independence and its journey towards progress and prosperity. Let us cherish our rich heritage, diverse culture, and vibrant communities that make Sarawak truly special. Together, let’s strive for a future of growth, unity, and a thriving Sarawak. Sarawak Makmur!


🌙 Celebrate the Spirit of Muharram with Arkod Smart Logitech! 🕌

As we welcome the Islamic New Year, we embrace the sacred month of Muharram with gratitude and reflection. 🌟

🌙 Muharram marks the beginning of the Islamic lunar calendar and holds immense significance in the hearts of Muslims around the world. It is a time of renewal, a chance to seek blessings and embark on new journeys.

🕌 At Arkod Smart Logitech, we extend our warmest wishes to our valued customers and partners. May this auspicious occasion bring peace, prosperity, and harmony to your lives.

✨ Our mission as a digital logistics company is to provide you with seamless and efficient services, making your logistics experiences hassle-free and rewarding.

🚚 Let’s navigate this new year together, with determination and unity, as we deliver your dreams to reality. Trust Arkod Smart Logitech for all your logistic needs! 💼

#Muharram #IslamicNewYear #NewBeginnings #ArkodSmartLogitech #DigitalLogistics #Efficiency #Unity #Blessings #Prosperity